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Newtelmini for iPhone, iPad, Mac, Android and Windows

AI answers first. Your team takes over.

Live chat and an AI agent for your website. It answers from your own docs, in your customer’s language. Your team steps in anytime, from the web, iPhone, iPad, Mac, Android or Windows.

  • Free forever for 1 agent
  • No credit card
telmini on Mac: the shared inbox and a customer conversation
telmini on iPhone: a customer conversation
Works everywhere

Your website, your app, Telegram. One inbox.

Customers chat wherever they are.
Your team answers from the web, iPhone, iPad, Mac, Android or Windows.

For your customers

One script tag

Your website

Add the chat widget to any site. It comes in 44 languages.

  • English
  • Español
  • Français
  • Deutsch
  • 日本語
  • 한국어
  • 繁體中文
  • العربية
  • +36 more
No SDK to install

Inside your app

Open the same chat in a WebView in your mobile or desktop app.

  • iOS
  • Android
  • Flutter
  • React Native
  • Electron
Same inbox

Telegram

Connect your Telegram bot. Messages land in telmini, and your replies go back to Telegram.

For your team

Nothing to install

Web

The full dashboard in any browser: inbox, AI, knowledge base and team stats.

On the App Store

iPhone, iPad & Mac

Push notifications for new chats. Reply from anywhere.

On Google Play

Android

Push notifications for new chats. Reply from anywhere.

Direct download

Mac, Android & Windows

Push notifications for new chats. Reply from anywhere.

Features

Customer support, teamwork and daily work together

AI answers customers. Your team chats, takes notes and follows up in one workspace.

AI agent

AI answers first

Replies from your knowledge base, and hands off to a person the moment a customer asks for one.

  • AI trace shows how every answer was produced
  • AI configured by telmini
telmini app screenshot: a customer conversation with an AI reply
Translation

Speaks every customer’s language

Read every message in yours. Reply in theirs.

44languages in the chat widget,
from العربية to 繁體中文

Shared inbox

One inbox for the whole team

Assign, pin, leave internal notes and send quick replies, live.

Team chat

Keep your team in the conversation

Direct messages and groups, with voice messages, files, mentions and pinned messages.

Keep your team in the conversation
Notebook

Turn conversations into next steps

Personal and team notes, checklists and due dates. Use AI to draft a note, then review and save it.

Turn conversations into next steps
Today widget

Your day at a glance

See unread customer conversations, team messages, to-dos and recent notes from your Home Screen or Mac desktop.

Your day at a glance
Ratings & stats

See what’s working

Customer satisfaction ratings and team stats, side by side.

Install

Drop in anywhere

Add the chat widget to any website with one script tag, show it inside your own app, or connect a Telegram bot. Every conversation lands in the same inbox.

index.html— Widget embed code
<script src="https://telmini.com/widget.js"
  data-app-id="YOUR_APP_ID"
  data-base-url="https://telmini.com"></script>
In your appWebView

Load the widget in a WebView.

https://telmini.com/api/widget-embed?appId=YOUR_APP_ID
Telegram

Connect your bot. Chats arrive in the same inbox.

New in the iPhone, iPad and Mac 1.3.1 apps. Availability depends on workspace settings and permissions.

Live in minutes. No sales call.

Start on the free plan. Upgrade in Billing when your team grows.

  1. Sign up free.

    Create your workspace with an email and a password. No credit card.

  2. Add one script tag.

    Paste it into your site and the chat appears. In an app, open the same chat in a WebView.

    index.html— the embed code for your website
    <script
      src="https://telmini.com/widget.js"
      data-app-id="YOUR_APP_ID"
      data-base-url="https://telmini.com"
      async></script>
  3. Teach your AI.

    Upload your documents, crawl your website or add questions and answers.

    • PDF
    • Word
    • TXT
    • Markdown
    • CSV
    • JSON
    • Website pages
    • Q&A pairs
  4. Reply from anywhere.

    The AI answers first. Your team takes over from the web, iPhone, iPad, Mac, Android or Windows.

    The telmini inbox on iPhone
    A conversation in the telmini iPhone app, after a teammate took over
telmini app icon

telmini for iPhone, iPad, Mac, Android and Windows

Free to download

Your support desk. In your pocket.

Reply to customers and keep up with team chats, notes and to-dos. The iPhone, iPad and Mac 1.3.1 update is rolling out; other platforms will follow.

  • iPhoneAvailable
  • iPadAvailable
  • MacAvailable
  • AndroidAvailable
  • WindowsDirect download
Sign in with your telmini account
telmini on Mac: the shared inbox and a customer conversation
The telmini app on iPhone: the inbox
Why telmini

Fair pricing. AI you can check.

No per-seat math, no AI add-on and no black box.

AI included

AI replies come with every plan

No add-on to buy. Even the free plan includes 100 AI replies a month.

  • Free100per month
  • Pro10,000per month
  • Business50,000per month
Flat pricing

One price for the team, not per seat

Pro is $20 a month for up to 5 agents. Business is $100 a month for up to 25 agents.

$20/ monthPro, whole team
Up to 5 agents
AI trace

Check every AI answer

Open any AI reply to see what it looked up and the checks it passed.

RetrievalVector search · 3 passages
ModelLLM
Quality gatePassed first time
Example AI trace, as shown in the app
Platform AI

AI configured by telmini

telmini manages the AI service and models. Add your knowledge and reply instructions; you don’t need to select or configure a model.

Platform AItelmini
Knowledge sourceYour knowledge base
AI repliesBased on your plan
Your data

Kept in your workspace

Workspace data is isolated at the database level. AI configuration is managed by telmini.

IsolationRow-level security
Platform AItelmini
Hosted AI providerIn our privacy policy
Pricing

Plans that grow with your team.

Start free. Upgrade when you need more agents or more AI.

Billing period

Free

$0forever

Try telmini with one agent.

Get started free
  • 1 agent
  • 100 AI replies / month
  • 5 knowledge documents
  • 50 message translations / month
  • Chat widget in 44 languages
  • iPhone, iPad, Mac, Android & Windows app

Pro

Recommended

$20/ month

For small support teams.

Get started
  • Up to 5 agents
  • 10,000 AI replies / month
  • Unlimited knowledge base
  • 5,000 message translations / month
  • Customer ratings & voice dictation
  • Remove “Powered by telmini”
  • Up to 3 workspaces

Business

$100/ month

For larger teams and high volume.

Get started
  • Everything in Pro, plus:
  • Up to 25 agents
  • 50,000 AI replies / month
  • 25,000 message translations / month
  • Up to 15 workspaces

Prices in USD. Every workspace starts on Free. Upgrade or cancel anytime in Billing.

Compare all plans
FAQ

Questions, answered.

The short version of what people ask us most.

Ask us anything

What is telmini?

Live chat and an AI agent for your website or app. The AI answers from your own knowledge base, and your team handles the rest from one shared inbox on the web, iPhone, iPad, Mac, Android or Windows.

Is there a free plan?

Yes. Free is $0 forever: 1 agent, 100 AI replies and 50 translations a month, and 5 knowledge documents. No credit card needed.

How does the AI learn about my business?

Upload files (PDF, Word, TXT, Markdown, CSV or JSON), crawl pages from your website, or add questions and answers. The AI trace on each reply shows what it looked up.

Can customers talk to a real person?

Yes. When a customer asks for a person, the AI hands the chat to your team. You can also take over any chat yourself, then hand it back to the AI in one click.

Which languages does it speak?

The chat widget comes in 44 languages and the AI replies in the customer’s language. Your team can translate any message with one click, and translate a reply before sending it.

Can I add the chat to my mobile app?

Yes. Open the chat in a WebView inside your iOS, Android, Flutter or React Native app. There is no SDK to install, and the docs have copy-paste examples.

Is there an app for my team?

Yes. telmini for iPhone, iPad and Mac is free on the App Store, and the app for Mac, Android and Windows is a free download from our website.

Do I need to choose an AI model?

telmini manages the AI service and models. Add your knowledge and reply instructions; you don’t need to select or configure a model.

Start free today.

One agent, 100 AI replies a month and the iPhone, iPad, Mac, Android & Windows app. Free forever. Upgrade when your team grows.

  • No credit card
  • Set up in minutes