AskAIs 智能客服系统AskAIs 智能客服系统
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Changelog

Product updates

We keep polishing AskAIs 智能客服系统. Here are the major updates in each release.

v1.1.0

Update2026-06-12

13 languages + RTL

  • Added 10 new languages (Japanese, Korean, French, Portuguese, Spanish, Arabic, Russian, Thai, Urdu, Hindi) — 13 in total
  • Right-to-left (RTL) layout for Arabic and Urdu, with circular country flags in the language switcher
  • Marketing site, dashboard, docs, and blog are now fully localized

Marketing site revamp

  • Reworked landing page with full-screen sections, animated feature cards, and a tech-stack marquee
  • New pricing page: monthly / yearly toggle, plan comparison, and a compliance note
  • Announcements timeline on the homepage, plus About, Contact, and this changelog page

Billing & workspace

  • In-app upgrade with yearly discount and clearer compliance notices
  • Per-plan workspace limits, and a redesigned sidebar with grouped navigation, collapse, and a plan badge

Fixes

  • Keyword auto-reply now fires even while an agent is handling the chat, and replies in the visitor's language
  • Billing order history

v1.0.0

Launch2026-06-01

Support on every platform

  • Web widget + iOS / Android / 30+ language SDKs — integrate once, run anywhere
  • Real-time live chat with read receipts, attachments, and quoted replies

AI customer support

  • Streaming AI replies with knowledge-base RAG retrieval
  • Bring your own model key (BYOK); seamless hand-off to a human

Automation

  • Keyword auto-reply (fires on match, even while a human is handling)
  • Business-hours / offline auto-reply, with the reply language matching the visitor's message

Teams & multi-tenancy

  • Members & roles, human takeover, one-click workspace switching
  • Forced PostgreSQL row-level security (RLS) for strict tenant isolation; self-host under AGPL

Billing

  • Stripe monthly / yearly subscriptions with auto-renew — 2 months free on yearly
  • Alipay / WeChat / USDT payments, with order history

Internationalization

  • Fully localized in Simplified Chinese / Traditional Chinese / English; white-label widget and email

v0.9

Beta2026-05

Beta

  • Core support + AI reply pipeline, knowledge base, and multi-tenant architecture came together; invite-only beta to harden stability.