About us

Making every customer conversation smarter and faster

AskAIs 智能客服系统 is a cross-platform AI customer support platform. We help teams of every size embed real-time live chat and AI agents into the web, mobile, and apps written in 30+ programming languages — so customers get professional, instant help wherever they are.

Our mission

Great customer support shouldn't be a privilege of large companies. Our mission is to use AI and automation to lower the barrier, so every team can deliver an enterprise-grade customer experience — fast, accurate, and available around the clock — at a fraction of the cost.

What we offer

Every platform

One widget across web, iOS, Android, and multi-language SDKs — visitors can start a conversation from anywhere.

AI + human, together

AI handles FAQs, auto-replies and knowledge-base lookups; complex cases hand off to humans seamlessly.

Multi-tenant or self-hosted

A SaaS-grade multi-tenant architecture with strict isolation — or self-host to fully own your data.

What we stand for

Customers first

Every decision starts from one question: does this genuinely help our users and their customers?

Trustworthy

Data security, tenant isolation and transparent billing are our baseline, not a feature.

Always refining

We sweat the details and keep improving every millisecond of response time and every interaction.

Want to learn more?

Whether it's a product question, a partnership, or something technical — we'd love to talk.