Introduction

AskAIs Customer Service is a multi-tenant AI customer support platform. You can embed live chat in your website, mobile app, or any backend service, and let the built-in AI agent answer questions using your knowledge base. Agents take over when the AI hands off.

What you can build

• A web widget on your marketing site
• In-app chat in iOS, Android, Flutter, or React Native apps
• Bot replies in any backend service (Python, Go, Rust, etc.)
• White-labelled chat embedded into a product you resell

How it works

AskAIs Customer Service has four runtime pieces:

• Web app (Next.js) — admin inbox, settings, REST API
• WebSocket server — real-time message delivery and AI streaming
• Worker (BullMQ) — AI replies, knowledge ingestion, webhooks
• Postgres + Redis + S3 — data, queue, attachments

Deployment models

• SaaS — sign up at cs.askais.com, get a subdomain in 30 seconds
• Self-host CE — AGPL community edition via docker compose
• Enterprise — commercial license with SSO, white-label, source access

Ready to ship? Continue to the Quickstart.